PLAYER SATISFACTION
IS OUR TOP PRIORITY

Embark on a seamless gaming journey with our dedicated Player Support Services designed to elevate your gaming experience to new heights. At DIGITAL TRANS ASIA we understand that every gamer deserves unparalleled assistance and personalized attention. Our team of passionate and knowledgeable support experts is here 24/7, committed to ensuring your gaming adventure is smooth and enjoyable.

Embark on a seamless gaming journey with our dedicated Player Support Services designed to elevate your gaming experience to new heights. At DIGITAL TRANS ASIA we understand that every gamer deserves unparalleled assistance and personalized attention. Our team of passionate and knowledgeable support experts is here 24/7, committed to ensuring your gaming adventure is smooth and enjoyable.


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WHY CHOOSE US

Personalized & Proactive Player Support

We respond to your player's issues and requests in different platforms, such as email, Facebook inbox, App Store reviews, and live chats.

Southeast Asian Player Support

Our Team specialize in the Southeast Asia market, solving your players' complaints and issues.

Fast Response & Flexible Working Hours

During our working hours, we will respond to all your players' feedback within 15 minutes and we shift our working hours during the highest PCU.

24/7 Standby

We are 24/7 standby even during server downtime and maintenance, solving your players' worries and issues instantly.

Reports & Insights

We provide daily and monthly summary of useful reports and insights, including players suggestions on how to improve the product.

OURFLOW

OURFLOW


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