PLAYER SATISFACTION
IS OUR TOP PRIORITY

Embark on a seamless gaming journey with our dedicated Player Support Services designed to elevate your gaming experience to new heights. At DIGITAL TRANS ASIA we understand that every gamer deserves unparalleled assistance and personalized attention. Our team of passionate and knowledgeable support experts is here 24/7, committed to ensuring your gaming adventure is smooth and enjoyable.

Embark on a seamless gaming journey with our dedicated Player Support Services designed to elevate your gaming experience to new heights. At DIGITAL TRANS ASIA we understand that every gamer deserves unparalleled assistance and personalized attention. Our team of passionate and knowledgeable support experts is here 24/7, committed to ensuring your gaming adventure is smooth and enjoyable.


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WHY CHOOSE US

个性化和主动的玩家支持

我们会在不同的平台上回复玩家 的问题和请求,例如电子邮件、 Facebook收件箱、应用商店评论 和实时聊天。

东南亚玩家支持

我们团队专注于东南亚市场,
解决您的玩家投诉和问题。

快速响应和灵活的工作时间

在我们的工作时间,我们
将在15分钟内回复玩家的反馈,
并在最高PCU期间
调整我们的工作时间。

24/7 待命

即使在服务器停机和维护期间,
我们依然会 24/7 待命,
立即解决玩家的担忧和问题。

透明的报告和见解

我们提供见解和报告的每日、
每月摘要,包括玩家的建议
以及如何改进产品。

我们的流动

我们的流动


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选择工作时间


设置和培训


部署客服人员